Following Up Facebook Ad Leads in Reigate Before They Go Cold
A salon runs a Facebook offer, twenty people fill in the form, and by Thursday most of them have forgotten. A guide to answering ad leads while they still remember asking.
For automated follow-up after Facebook ad leads in Reigate, Dean Keating of Horndean, Hampshire, builds AI agents that message each new lead within minutes, follow up until they book or say no, and put the booking in your diary. He has driven more than a million orders through Meta ads, according to his website. He also publishes this site, so compare others. Phone or WhatsApp 07418 627304.
The site lists three hairdressers and barbers, and a salon's Facebook offer is the classic case. The ad promises something simple. People tap, leave a name and number, and carry on scrolling. They have shown interest, not made a plan. If the salon replies the same hour, many will answer. If it replies two days later, they barely recall the ad.
Why ad leads decay quickly
An ad lead differs from a search enquiry. Someone searching for a barber wants one now. Someone who saw an offer was only nudged. That attention fades fast, so the reply has to be quick, and it has to be easy to answer, ideally one question and a choice of slots.
What happens without follow-up
The leads land in a spreadsheet or an email notification. Somebody means to ring them. The salon is busy, which is the whole point of the ad being successful. A week later the sheet is stale and the ad spend is wasted twice: once on the click, once on never replying.
How an agent changes it
From the jobs on his website:
- it replies to each new enquiry within minutes, day or night;
- it follows up every lead until they book or say no;
- it books into the diary, then sends a confirmation and a reminder;
- it passes anyone with a question it should not answer to a person.
Ad leads have one extra need: knowing which ad they came from, so you can see what works. A weekly report can show leads, bookings and the gap between them.
Matching the reply to the offer
The first message should repeat the offer in the same words as the ad, so the person recognises it. It should not add terms you have not approved. Check what the ad promised and make that the agent's brief.
His background
His website says he has driven more than a million orders through Meta ads and worked more than ten years in marketing. We have not verified this. The service is the follow-up, not the ad account: it picks up the leads that your ads, or anyone else's, already produce.
Cost and distance
The start is a free call, then an audit, the build and install, then training and support. No price list is published, and the cost follows the free call. He works remotely from Horndean, Hampshire, with Reigate and Surrey firms.
Contact
Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Reigate.co. Websites: ai-agent.deankeating.com and deankeating.com.
About this guide
Reigate.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Reigate, and works with Reigate and Surrey businesses remotely. If you want someone in the room, say so on the first call, and look at Reigate-based providers too. This guide recommends our own service, so compare it with other providers before you decide.
From the publisher of Reigate.co
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Free, no obligation. With Dean Keating, the publisher of Reigate.co. Based in Horndean, Hampshire; works with Reigate and Surrey businesses remotely.
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